Whether you’re making cabinets, cars or entire houses, understanding where things go right and wrong is very important. Even when your processes aren’t actually material things, like a service or software. Danique Lagerwaard and Eline Roo of Rollecate also think so, according to a conversation we had with them earlier this year.
Your process is leading
“We take the issue of digitization very seriously,” says Danique Lagerwaard, who holds the position of construction site coordinator at Rollecate. “The moment you start keeping track of what you are doing, you can start to see the structural line within the process. Then you can start seeing where it goes wrong. And if you know where things go wrong, you can improve yourself. That’s why [Prostream] suits us so well: we can organize it according to our organization’s needs. This means that if we want to make a certain checklist, we can decide for ourselves which questions we include in it. This is also important for the action points that follow. For example, if we want to order a specific window, we want to do that on the basis of a number of values. Because we can fill in the questions in such a form ourselves, the process runs much smoother afterwards.”
We have found that you can do so much more with it.
We therefore find it important that Prostream is as versatile as possible. That the software can be used for almost anything – you still have to make coffee yourself – says Eline Roo.
“We’ve found that you can do so much more with it,” she says. “We now also use [Prostream] for workplace inspections, for example. A random employee is then given the task of checking whether a workplace meets the requirements we set. We have prepared various questions in a form for this and the employee then only has to We actually do the same with our products. They are tested during the production and assembly process. We would keep the quality high.”